consumer diaries

A Zambian consumer’s blog, written strictly by consumers for other consumers

Unfair Pricing: Challenging Color-Based Price Disparities


In the realm of consumer rights, fairness and transparency are principles that should resonate throughout all transactions. However, a perplexing phenomenon persists in the market – the baffling differences in prices for identical items, simply based on their color variations. This unjust practice raises eyebrows and questions the ethical underpinnings of such pricing strategies. From footwear to clothing, this practice undermines consumer trust and warrants a close examination of its fairness in light of consumer protection laws, including those in Zambia.

The Unequal Price Spectrum: Color-Coded Inequities

Imagine stepping into a store, eyeing a pair of shoes you’ve been wanting, and then being confronted with different price tags solely based on the color you prefer. It’s a scenario that many consumers find themselves facing. Brands like Nike, Adidas, and Puma, among others, have been known to assign different prices for the same product, with the only differentiation being the color choice.

While proponents argue that diverse color options cater to varied preferences and budgets, the underlying question remains: Is it justifiable to charge different amounts for the same product, where the only distinction is the shade it comes in?

Factors Driving Color-Based Pricing Disparities

  1. Materials and Production Costs: Brands claim that certain colors require more intricate production processes or higher-quality materials, justifying the price differences. However, these justifications often lack transparency and detailed breakdowns of how these factors impact the overall cost.
  2. Demand and Exclusivity: Some brands intentionally price certain colors higher as a strategy to create an aura of exclusivity. Limited-edition colors or those associated with a celebrity endorsement are priced higher due to perceived increased demand.
  3. Consumer Psychology: Companies exploit the psychological connection consumers have with certain colors, capitalizing on emotional responses that are often associated with specific shades.
  4. Lack of Regulation: In many markets, including Zambia, the lack of specific regulations governing color-based pricing disparities leaves room for companies to set prices as they see fit, without accountability for fairness or justification.

Consumer Protection Laws in Zambia: Seeking Equitable Pricing

Zambia’s consumer protection laws aim to ensure fairness and protect consumers from exploitative practices. The Consumer Protection Act of 2019 establishes that products and services should not be misleading or deceptive, and consumers are entitled to accurate and clear information regarding prices.

While Zambia’s legal framework may not explicitly address color-based pricing disparities, the broader principles of fairness, transparency, and non-deceptive practices should be upheld by businesses operating in the country. Unjustified variations in prices for the same product based solely on color could arguably fall under the purview of deceptive practices, thereby potentially violating the spirit of consumer protection laws.

Redefining Fairness in Pricing Practices

Color-based pricing disparities underscore the need for consumer advocacy that calls for transparent pricing practices and equitable treatment. Brands should provide detailed explanations for price differences and not merely rely on vague attributions. Consumer rights organizations and regulatory bodies should actively engage with businesses to encourage pricing transparency and adherence to ethical practices.

In an era where consumer empowerment is gaining momentum, it’s imperative that companies recognize their responsibility to treat all customers fairly and refrain from exploiting trivialities like color choices. The consumer landscape should evolve to become a place of transparency, where price tags reflect true value and where brands uphold their commitment to consumer satisfaction without arbitrary and unjustified variations.